The Pilot-Biz blog
Practical advice for running several activities without spending your days on it.
- Finances5 min read
Tracking your revenue in CFA francs when you have several businesses
Shop, services, rentals: how to see each activity’s real revenue, in a single currency, without a complicated spreadsheet.
- Payments5 min read
Card, PayPal, Mobile Money: how to follow all your receipts in one place
Your customers pay in several ways. Here is how to keep a single view of what comes in, and quickly spot what fails.
- Mobile4 min read
Running your business from an Android phone: the essentials to get started
No computer needed: how to run your activities from a phone, with little mobile data, few apps and well-tuned alerts.
- WhatsApp5 min read
Replying well to customers on WhatsApp: timing, tone and template messages
WhatsApp is often customers’ first channel. A few simple habits to reply fast, clearly and professionally, every day.
- Organisation4 min read
An entrepreneur’s morning check-in: a ten-minute checklist
A short routine, to do every morning, to know what is urgent across all your activities before the day starts.
- Alerts4 min read
Alerts and notifications: how to avoid alert fatigue
Too many alerts kill the alert. How to choose what deserves to disturb you, and leave the rest to read when you decide.
- Team4 min read
Managing your team’s leave and absences when you have several businesses
Knowing who is in, who is on leave and who can cover for whom, without notebooks or spreadsheets, when teams work across several activities.
- Customer relations4 min read
Why centralise a customer’s history when you have several activities
The same customer can buy from several of your businesses. Seeing their whole history in one place changes how you answer them.
- Payments4 min read
What to do when a payment fails: a five-step method
A failed payment is a sale on hold, not necessarily a lost one. A simple method to recover it without making the customer uncomfortable.
- Connection5 min read
Webhooks explained simply, and five mistakes to avoid
A webhook is an automatic message that one site sends to another tool. How it works, and the most common mistakes when setting it up.
- Security5 min read
Securing your company’s access: passwords, keys and 2-step verification
When you use several tools, security rests on a few simple actions: passwords, 2-step verification, revocable keys and limited access.
- Finances4 min read
Setting a realistic monthly revenue goal, and following it
A simple goal, followed every week, lets you spot a slump in time. How to set it without lying to yourself or getting discouraged.
- Getting started4 min read
Starting free with a single business: what you can do without paying
Pilot-Biz is free for one business, with no credit card and no time limit. Here is what that plan allows, and when to move to Pro.
- Choosing5 min read
A central dashboard or several apps: how to choose
Keep each tool separate or bring everything together? The honest criteria for deciding, based on the number of activities and how you work.
- Organisation6 min read
The multi-activity entrepreneur: seven organisation challenges and how to meet them
Lack of time, scattered tools, customers on WhatsApp, an informal team: the common challenges of running several activities, with concrete answers.
- Payments5 min read
Centralising the payments of several sites: card, PayPal and Mobile Money in one place
Every site has its own payment service. How to see all receipts, successful or failed, without opening three dashboards.
- Connection5 min read
Shopify, WooCommerce, WordPress: receive every order in a central dashboard
The three most common platforms can notify an outside tool for every order. Here is where to set it up, without writing code.
- Customer relations4 min read
Replying faster to customers: a simple method for WhatsApp and email
A customer who gets no answer goes elsewhere. Three simple habits to stop leaving WhatsApp and email messages waiting.
- Team5 min read
Organising your team and tasks when you run several businesses
Who works where, who does what, and how to make sure nothing falls between two activities: staff register, tasks and log.
- Definition5 min read
What is a multi-business dashboard?
The simple definition of a still-new tool: what it is for, who it is for, and how it differs from classic management software.
- Organisation5 min read
Running several companies at once: seven habits that save time
What really changes your life when you run several activities: few tools, a daily check-in, well-tuned alerts.
- Organisation4 min read
Following the orders of several online shops in one place
One shop on Shopify, another on WooCommerce, a showcase site: how to stop switching between them to know what is coming in.
- Alerts4 min read
Telegram alerts: never miss a stuck order or a failed payment
A dashboard is useless if nobody looks at it. How to be warned on your phone only when action is needed, and not before.
- Mobile4 min read
Running several businesses from your phone: the simple method
No computer and no dozens of apps needed. What you really need to run several activities on the move, from your phone.
- WhatsApp5 min read
WhatsApp Business for several activities: one number per business, one inbox
How to keep a separate number for each activity without running from one phone to another: one number per business, every conversation in one place.
- Connection5 min read
Connecting a site to a dashboard without writing code
Shopify, WooCommerce, WordPress, forms: the four ways to connect a site, from the simplest to the most technical.
- Management4 min read
5 signs a business is struggling, before sales drop
Figures arrive late. Five signs, visible earlier, let you react in time: urgent items, silence, messages, tasks and goal.
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