WhatsApp Business for several activities: one number per business, one inbox
How to keep a separate number for each activity without running from one phone to another: one number per business, every conversation in one place.
Each activity deserves its own WhatsApp number: customers immediately know who they are talking to. But several numbers means several conversations to watch, and messages that go unanswered.
One number per activity, one inbox to reply
With Meta’s official WhatsApp Business API, each number can be connected to a central tool. All conversations arrive in the same place, and you reply knowing which number you are writing from.
Keeping the app on your phone
The connection uses Meta’s official window, in a few minutes, and the WhatsApp Business app stays usable on your phone. No QR codes and no unofficial tools.
Good practice
- Reply fast: the conversation is easier when the customer has just written.
- Keep a consistent tone across your activities, but adapted to each.
- Use messaging to answer your customers, not for bulk sending.
With Pilot-Biz
WhatsApp messaging is operated with our partner WhatzAI, a technology provider approved by Meta. Each business has its own number, and the conversations of all your numbers are gathered in the Messages tab.